Change Energy Provider: Myths vs Reality
- Admin
- Jun 10
- 5 min read
Thinking of a change in your energy provider but worried it might be too complicated or costly? You're not alone. Many Australians hesitate to switch electricity providers due to common myths that persist in the market. The truth is, changing energy supplier is often quick, easy, and one of the smartest ways to save money on your electricity bills.
In this blog post, we’ll bust the most common myths around switching energy providers, explain the facts, and help you confidently make the right move for your household or business. Whether you’re considering an electricity supplier change for the first time or just haven’t done it in years, here’s what you need to know.
Why Australians Should Consider a Change in Energy Provider
Many Aussies stick with the same provider for years, even decades, without questioning whether they’re on the best plan. With rising energy costs, not checking your plan could mean you’re overpaying by hundreds of dollars annually.
Changing energy supplier can help you:
Find better rates and discounts
Access green energy options
Improve customer service experiences
Get bonus offers like bill credits or smart home devices
Let’s break down the biggest myths holding people back and see what’s really true.
Myth #1: It's Too Complicated to change energy provider
Reality: Switching providers is easier than ever, thanks to online comparison tools and consumer-friendly rules. You don't even have to contact your current provider—your new one will handle the transition.
There’s no physical change to your electricity supply, meter, or wiring. You just receive your energy from a different company at potentially better rates.
Myth #2: You’ll Be Without Power During the Switch
Reality: Your power won’t be disrupted at all. The electricity continues to flow through the same grid. The electricity supplier change is entirely administrative and usually takes 1–3 business days to complete.
Myth #3: Switching Means Hidden Exit Fees or Charges
Reality: Most residential energy plans in Australia are now contract-free, meaning you can switch electricity providerswithout penalty. If you are on a contract, your provider must disclose any exit fees up front.
Myth #4: Loyalty Means Better Deals
Reality: This is one of the costliest myths. Staying loyal rarely pays off in the energy market. New customers often get the best discounts, and changing energy supplier regularly ensures you're not overpaying.
Myth #5: All Energy Providers Are Basically the Same
Reality: Energy providers differ widely in pricing, customer service, green energy commitments, billing options, and rewards. A quick comparison can reveal better service or deals with a different power supplier.
Myth #6: It's Hard to Compare Plans Accurately
Reality: Tools like PowerMarket make comparing plans simple. With just your postcode and usage habits, you can view side-by-side comparisons and see the real cost differences.
Myth #7: You Need to Wait Until Your Contract Ends
Reality: Not necessarily. Even if you’re under contract, the potential savings from a switch power supplier could outweigh any exit fees. Always do the math or consult with your new provider.
Myth #8: It Doesn’t Make a Big Difference Anyway
Reality: The average Aussie household can save between $200–$400 a year just by choosing a better plan. In some cases, it’s even more. That’s money you could be spending elsewhere.
Myth #9: Green Energy Plans Are Always More Expensive
Reality: Many green energy plans are now competitively priced. If sustainability matters to you, changing energy supplier could help align your values with your budget.
Myth #10: Switching Is Only for Homeowners
Reality: Renters can also change energy provider, as long as the account is in their name. You don’t need your landlord’s permission unless energy is bundled in the rent.
Benefits of Changing Your Electricity Supplier
Benefit | Description |
Lower rates | Access cheaper tariffs and time-of-use plans |
Flexible plans | No lock-in contracts or exit fees with many providers |
Greener energy | Choose renewable sources or carbon-neutral plans |
Better service | Improved customer support and billing options |
Bill incentives | Cashback, bill credits, and sign-up bonuses |
How to Switch Electricity Providers in Australia
Compare Plans Online: Use tools like PowerMarket to compare offers in your area.
Check Current Contract: Ensure you're not locked into a plan with large exit fees.
Choose the Right Provider: Consider pricing, service ratings, and sustainability.
Sign Up Online or By Phone: Provide your name, address, and meter number (NMI).
Let Your New Provider Handle the Rest: They’ll take care of the electricity supplier change.
Final Verdict: Dodo Energy or Alinta Energy – Which One Wins?
Choosing between Dodo Energy and Alinta Energy ultimately depends on what matters most to you—whether it’s pricing, customer service, green energy options, or ease of plan management. If you’re after no-frills, competitively priced electricity and internet bundles, Dodo Energy could be a smart pick. On the other hand, if you value flexible plans, strong customer service, and rewards for loyalty, Alinta Energy might edge ahead.
Both providers bring solid offerings to the Australian energy market, but the best choice is the one that aligns with your home or business needs. Don't forget—rates and features can vary based on your location, so it pays to compare before locking in a plan.
Don’t let outdated myths stop you from saving money. Use PowerMarket to compare energy plans in your area and make a smart switch. Whether you're looking for better rates, greener energy, or improved service, the right plan is just a few clicks away.
Frequently Asked Questions ( FAQS )
1. Can I change energy provider at any time?
Yes, most Australian households are on flexible plans, meaning you can change energy provider whenever you like.
2. Will my electricity supply be interrupted during the switch?
No, switching electricity providers won’t cause any power outage. The change is seamless.
3. Do I need to contact my current provider to switch?
No, your new provider handles the electricity supplier change, including notifying your old one.
4. Will I need a new meter when I switch electricity providers?
No. Your existing meter stays. If you have a smart meter, the process is even faster.
5. What if I'm renting—can I still change energy provider?
Yes, as long as the account is in your name, changing energy supplier is allowed.
6. How long does it take to switch power supplier?
Most switches happen within 1–3 business days, but some may take up to a billing cycle depending on your plan.
7. Are there any hidden fees when switching electricity providers?
Not usually. Most plans are contract-free. Always check for exit fees before you switch power supplier.
8. Is switching to a green plan more expensive?
Not necessarily. Many renewable plans are competitively priced and may qualify for rebates.
9. How much can I save by changing energy provider?
Depending on your location and usage, you could save $200–$400 per year or more.
10. What’s the best way to compare plans?
Use PowerMarket to view the latest energy deals based on your postcode and energy usage.
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