Dodo vs Alinta Energy: Compare Prices, Plans & Customer Service

When it comes to choosing an energy provider in Australia, Dodo Energy and Alinta Energy often make the shortlist. Both companies have built a reputation for affordability, convenience, and nationwide reach. If you’re stuck deciding between them, this in-depth comparison is for you.

We’ll explore Dodo Energy and Alinta Energy side by side—looking at prices, plans, customer support, green credentials, and more—to help you find the best fit for your home or business in 2025.

Quick Snapshot: Dodo Energy vs Alinta Energy

Feature	Dodo Energy	Alinta Energy
Electricity & Gas Plans	Available in most states	Widely available with competitive deals
Customer Support	Online & phone support	24/7 support, strong call centre system
Green Energy Options	Limited	Available with GreenPower add-ons
App & Online Access	Yes	Yes
Rewards & Extras	Bundling with internet/mobile	No bundling but flexible billing
Exit Fees	Often none	Usually none

Dodo Energy: An Affordable Choice for the Budget-Conscious

Dodo Energy has long been known as a budget-friendly option, especially if you're looking for simplicity and bundling options. While originally an internet service provider, Dodo now offers competitive electricity and gas plans in states like New South Wales, Victoria, Queensland, and South Australia. If keeping your bills low is your top priority, Dodo Energy may be the way to go. Their electricity plans often feature generous discounts for pay-on-time customers and flat-rate structures that are easy to understand.

Alinta Energy: Flexible, Reliable, and Widely Available

Alinta Energy is one of Australia’s major energy retailers, with over 1 million customers. Their plans are available across NSW, VIC, QLD, WA, and SA. Known for its Alinta Energy bill payment flexibility and 24/7 customer support, it’s a top choice for reliability and straightforward plans. For those looking for better customer service and the peace of mind of a large provider, Alinta Energy ticks the box. You can reach them through the Alinta Energy contact number or live chat, and they offer a range of payment options, including direct debit and BPAY.

Dodo Energy vs Alinta Energy: Pros and Cons

Feature	Dodo Energy	Alinta Energy
Pros	- Budget-friendly plans with low Dodo Energy rates	- Competitive prices in multiple states
	- Internet and mobile bundling available	- Strong customer support with 24/7 availability
	- No lock-in contracts on most plans	- Flexible Alinta Energy bill payment methods
	- Simple plans ideal for renters and first-time users	- Offers certified GreenPower renewable energy options
		- Higher feed-in tariffs for solar households
Cons	- No certified GreenPower options	- No bundling with internet or telco services
	- Limited green energy choices	- Prices can vary more depending on location
	- Customer service may not be as responsive as larger retailers	- Not available in Tasmania or Northern Territory

Comparing Prices: Dodo Energy Rates vs Alinta Energy Plans

Let’s break down typical pricing models from both providers.

Dodo vs Alinta Energy: Pricing Snapshot (Indicative Only)

Plan Type	Dodo Energy (Average)	Alinta Energy (Average)
Electricity Plan	23–28 cents per kWh (flat rate)	24–30 cents per kWh (variable by location)
Daily Supply Charge	~95 cents/day	~100 cents/day
Pay-on-time Discount	Often included (5–10%)	Occasionally included (varies by region)
Solar Feed-in Tariff	5–6 cents/kWh (average across metro areas)	8–12 cents/kWh (varies widely by state)
Bundling Offers	Yes – internet/mobile discounts up to $10/month	Not available
Green Energy Options	No GreenPower (basic renewables only)	10%, 25%, or 100% GreenPower add-ons available
Exit Fees	No exit fees on most plans	Usually no exit fees
Contract Term	Ongoing, no fixed term	Ongoing, no fixed term

Note: Prices vary by region, usage, and tariff. Always check live rates at PowerMarket for your exact postcode.

---

Tip: Energy rates can vary significantly by postcode. Use PowerMarket to compare live Dodo Energy rates and Alinta Energy plans tailored to your home.

---

Green Energy Options: Who’s Greener?

• Dodo Energy: Offers basic renewable plans, but no certified GreenPower options.

• Alinta Energy: Offers 10%, 25%, or 100% GreenPower add-ons certified by the government.

If sustainability is a priority, Alinta Energy takes the lead here.

Customer Service: Who’s Easier to Reach?

Dodo Energy:

• Phone, email, and chat support (limited hours)

• Support wait times can vary

• Online account dashboard for billing and usage

Alinta Energy:

• 24/7 phone support via Alinta Energy contact number

• Faster response times and high customer satisfaction

• Robust mobile app and user-friendly portal

Billing & Payment Options

• Dodo Energy: Online payment, direct debit, BPAY

• Alinta Energy: More flexibility—additionally supports Centrepay and Alinta Energy bill payment via phone

Alinta stands out if you're looking for versatile payment options or government assistance compatibility.

Which Provider Offers Better Bundling?

• Dodo Energy offers bundling with Dodo internet and mobile plans, which can reduce your overall bills.

• Alinta Energy does not offer bundling but may offer energy usage insights via their app.

Solar Feed-in Tariffs

• Dodo Energy: Offers basic feed-in tariffs, varies by region

• Alinta Energy: Offers competitive solar tariffs, particularly in SA and QLD

For solar users, Alinta Energy might help you earn more on your excess power.

Conclusion: Who Wins Between Dodo Energy and Alinta Energy?

Choose Dodo Energy If…	Choose Alinta Energy If…
You want the cheapest upfront rates	You value strong customer support
Bundling internet + energy matters	You want certified green energy
You prefer a simple, no-frills plan	You rely on flexible payment options
You're tech-savvy and want to self-manage	You prefer talking to someone 24/7

When comparing Dodo Energy and Alinta Energy, the right choice ultimately depends on your personal energy needs, values, and budget.

If you're looking for low-cost electricity plans, simple bundling with internet, and no lock-in contracts, Dodo Energy is a great fit—especially for renters, students, and budget-savvy households. With consistently competitive Dodo Energy rates, it remains a go-to for value-focused Aussies.

On the other hand, if you prioritise reliable customer service, flexible bill payment options, and green energy solutions, Alinta Energy has the edge. Its ability to offer GreenPower, solar-friendly feed-in tariffs, and 24/7 support through the Alinta Energy contact number make it appealing to environmentally-conscious and service-oriented consumers.

Ready to find the best deal in your area?Compare live energy prices from Dodo Energy, Alinta Energy, and more with PowerMarket. It's fast, free, and can save you hundreds on your annual power bill.

No matter who you choose, understanding the strengths and trade-offs of each provider will help you make a confident switch and take control of your energy costs in 2025.

Frequently Asked Questions ( FAQS )

1. What are the average Dodo Energy rates in Australia?

Dodo Energy rates vary by state and usage level but are generally among the most affordable for households without solar.

2. How do I contact Alinta Energy customer service?

You can reach Alinta anytime using the Alinta Energy contact number listed on their website, or through their live chat feature.

3. Does Dodo Energy offer GreenPower plans?

No, Dodo Energy does not currently offer certified GreenPower plans, though some basic renewable options may be available.

4. What are the Alinta Energy bill payment options?

Alinta Energy bill payment methods include BPAY, credit/debit card, Centrepay, and phone payments for added flexibility.

5. Can I bundle internet with Dodo Energy plans?

Yes! Dodo Energy is one of the few energy providers in Australia that lets you bundle electricity, gas, internet, and mobile services.

6. Who offers better solar feed-in tariffs—Dodo or Alinta?

Alinta Energy usually provides more competitive solar feed-in tariffs, especially in regions like Queensland and South Australia.

7. Are there exit fees with Dodo Energy?

Most Dodo Energy plans are no-contract and have no exit fees, but always double-check the fine print.

8. Is Alinta Energy available in Western Australia?

Yes, Alinta Energy is one of the primary providers in WA, offering electricity and gas services with competitive rates.

9. Which company has better mobile apps—Dodo or Alinta?

Both offer apps, but Alinta Energy has higher user ratings for ease of use and customer service access.

10. How can I switch from Alinta to Dodo Energy?

Switching is easy. Just compare plans on PowerMarket, sign up with Dodo Energy, and they’ll handle the transition for you.